FAQ

​How Do I Place An Order?

 

   Orders can be placed on this site or by calling (614) 668-3239.  Have item name(s) ready when placing orders.

 

Payment and Shipping

   When placing orders on this site, PayPal is the preferred method of payment.  If you do not have a PayPal account, payment can be made using a credit card by calling (614) 668-3239.  Orders through this site and over the phone are subject to Franklin County, Ohio tax.  For jewelry in inventory, shipping takes place within 3 business days after the product is ordered and payment is processed.  For custom orders, shipping will take place within 3 days after your jewelry is designed and payment is processed.  Shipping tacking numbers be sent to a mobile device.

Returns & Refunds

   No returns.  Exchange only within 10 days after order has been received.  Items must be unused and with receipt attached.  Shipping is not reimbursed unless product was received damaged. 

 

Custom Orders

   We welcome custom orders!  Simply pick a design and your favorite colors and/or nut shape or seed .  Lead times may vary.  You will be notified when your custom order is ready for shipment.  Customer orders are final.

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